Delivery Terms and Conditions

At BTO Argan Oil, we strive to provide a seamless and efficient delivery experience to our valued customers. Please take a moment to review our delivery terms and conditions outlined below:

  1. Shipping Methods: We offer various shipping methods to accommodate your preferences and delivery needs. These may include standard shipping, express shipping, and international shipping options. Shipping methods and associated costs may vary depending on your location and the selected delivery speed.
  2. Order Processing Time: Once your order is placed, our team works diligently to process and prepare it for shipment. Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly extended.
  3. Shipping Timeframes: Shipping times vary depending on the shipping method selected and your location. Standard shipping within the continental United States generally takes 3-5 business days, while international shipping may take longer. Please refer to the estimated delivery timeframe provided at checkout for more accurate shipping estimates.
  4. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status of your delivery and track its progress until it reaches your doorstep.
  5. Delivery Address Accuracy: It is the responsibility of the customer to ensure that the shipping address provided during checkout is accurate and complete. We are not liable for any delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
  6. Shipping Delays: While we strive to deliver your order within the estimated timeframe, please note that unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier delays may impact delivery schedules. In such cases, we will work closely with our shipping partners to minimize any inconvenience caused.
  7. Customs and Duties: For international orders, please be aware that customs duties, taxes, and fees may apply upon importation into your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs paid at checkout. Customs policies vary by country, so we recommend contacting your local customs office for more information.

By placing an order with BTO Argan Oil, you acknowledge and agree to abide by the above delivery terms and conditions. If you have any questions or concerns regarding your order or delivery, please don’t hesitate to contact our customer service team for assistance.